FAQs

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Can I commission a custom piece?

Yes, I do take on commissions! Whether you have a specific concept in mind or want something personal and one-of-a-kind, I’d love to hear your idea. Just head over to the contact page to get started. Please note that I take on a limited number of custom pieces at a time, so availability may vary.

How long will my order take to arrive?

Fulfilment Timelines:

Please allow Akangsha 7-10 days to prepare your original painting/print for shipment.

International shipping:

Once delivered to India Post, please allow 10-20 business days for travel time depending on your location. Kindly note that for some countries, parcels arriving from India can take an additional 15 days to process through customs clearance and may be subject to customs fees.

Customs & Duties

Please note: Customers are responsible for any customs duties, import taxes, or fees imposed by their country for the delivery of original paintings and limited edition prints. These charges are not included in the item price or shipping cost and are the buyer’s responsibility.

Customs policies vary widely from country to country, so please check with your local customs office for more information. Delays due to customs are also beyond our control and may affect delivery times.

Can I change something after I've placed the order?

Due to the nature of our packaging process, we are unable to make an exchange of products after checkout, so be sure to choose your perfect piece with care! A change of shipping address cannot be guaranteed after 24 hours the purchase has been made.

Can I add a request at checkout?

Yes, you can! There's a note section at checkout where you’re welcome to leave any special requests—like expediated shipping, a gift message, minor packaging preferences, or small custom touches. While I try my best to accommodate these, it ultimately depends on the request and my availability at the time.

Will I get a Certificate of Authenticity?

To preserve the integrity of works that rise in value over time, originals and limited editions are the only works that arrive with a certificate of authenticity. Open edition prints will not come with a certificate of authenticity.

Didn't find your answer?

Don't hesitate to contact us.