Privacy Policy

Akangsha’s Palette (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of personal and non-personal information:

a. Personal Information You Provide:

  • Name
  • Email address
  • Billing and shipping addresses
  • Payment details (processed securely through third-party payment gateways)
  • Contact number
  • Any messages or inquiries you send to us

b. Automatically Collected Information:

When you browse our site, we may automatically collect:

  • Your IP address
  • Browser type and version
  • Pages you view and the time you spend on our site
  • Cookies and tracking technologies to improve user experience

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchase, delivery, or inquiries
  • Send promotional offers, updates, and newsletters (only with your consent)
  • Improve our website, services, and product offerings
  • Prevent fraudulent transactions and enhance security
  • Comply with legal requirements

3. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service providers (payment processors, shipping companies, marketing platforms) to complete your transactions
  • Legal authorities if required by law or in response to valid legal requests
  • Business transfers in case of a merger, sale, or acquisition

4. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences.

You can choose to disable cookies in your browser settings, but this may affect website functionality.

5. THIRD-PARTY SERVICES

We use third-party services (such as Shopify, payment gateways, and analytics tools) to operate our store and improve our services.

These third parties have their own privacy policies regarding how they collect and store your information. We encourage you to review them before engaging with these services.

6. DATA SECURITY

We take reasonable precautions to protect your personal information. All payment transactions are encrypted and processed through secure gateways.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for marketing communications
  • Request a copy of the data we hold about you
  • File a complaint with a data protection authority if you believe your rights are being violated

To exercise these rights, contact us at akangsha.chakrabarty@gmail.com.

8. CHILDREN’S PRIVACY

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us for deletion.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at:

Akangsha’s Palette

Email: akangsha.chakrabarty@gmail.com

Location: Gurgaon, Haryana, India